For many years we, Rad & Dämpferklinik, have been offering a complete service for suspension and damping components of all types of bicycles (mountain bikes, trekking and touring bikes).
Suspension forks and shock absorbers are among the most important components of a mountain bike. The suspension elements not only absorb shocks, but also provide the necessary riding safety. These components are exposed to extreme loads and weather conditions. They spring in and out several times a second and have to withstand rain, mud, sand and temperature fluctuations.
As a result, the suspension forks and shock absorbers require regular maintenance, otherwise high wear and tear and malfunction will occur. Not only the seals and wipers wear out, but also the damping and lubricating oil loses its efficiency. Only regular maintenance guarantees a long service life and reliable functioning of your suspension elements.
We are the ideal partner for all matters and problems concerning suspension forks and dampers.
What do we do with this service?
Upon acceptance, the suspension fork is tested and professionally disassembled.
cleaned with the Bio-circle cleaning device in an environmentally friendly and professional way
inspected for damage
gets tuning seals of the latest generation
gets new guide bushings if required
gets new damping and lubricating oil
is professionally assembled and functionally checked again
What is the procedure?
Pack the suspension fork with a short accompanying letter describing the defect and send it to us.
Important: Please give us your complete address including telephone number and e-mail address.
On arrival we will send you a confirmation of receipt by e-mail with the current processing time and a quotation for any seals used.
after order confirmation we carry out maintenance and a function check
the invoice is sent as PDF by mail and payment is possible by PayPal or bank transfer
after receipt of payment we send the suspension fork back with DHL again
How long does the service take?
We always have seals and lubricants in stock from the most common models in order to reduce the cycle time of the suspension forks to 8-10 working days.
Which seals are used?
In addition to the original gaskets of the manufacturers, we use tuning gaskets of the brands: Marzocchi, Racingbros, Fast, SKF and Damper Clinic
Guarantee? We give on assemblies and seals.
We give a 6-month guarantee on function and tightness on assemblies and seals.